2023 North America Conference on Lung Cancer (NACLC) - Posters and Abstracts-PP01.12 (Poster) Quality of Smoking Cessation Counseling Provided by Artificial Intelligence Voice Assistants

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A study conducted by the Division of Thoracic Surgery at the University of Arkansas for Medical Sciences evaluated the quality of smoking cessation counseling provided by four commonly used voice assistants. The researchers asked each platform for smoking cessation advice and recorded each response. The responses were then assessed for the quality of the advice and provided resources.<br /><br />The results showed that 37 out of 50 responses (74%) were related to smoking cessation. However, only 4 responses (8%) mentioned a Quitline, which is known to increase the rate of successful quit attempts. Additionally, there were numerous responses that were unrelated to smoking cessation, representing a missed opportunity for intervention when a person is expressing interest in quitting.<br /><br />The study highlights the need for industry leaders to work towards providing targeted and helpful responses to users seeking smoking cessation advice. Standardization of responses should include actionable steps such as providing the Quitline number and offering to make the call.<br /><br />The importance of smoking cessation is emphasized by the fact that 80-90% of lung cancer patients are current or former smokers. Quitlines have been shown to increase overall quit rates by 60% and are more cost-effective than other population-based prevention strategies.<br /><br />The study also notes the increasing use of AI technology, with 50% of cellphone users using AI on a daily basis. It is expected that the everyday use of AI technology will grow by 37% yearly over the next 10 years.<br /><br />In conclusion, the study found that the quality of smoking cessation counseling provided by voice AI assistants was suboptimal. There is a need for improvement in the responses given by these platforms to ensure that users receive appropriate and effective guidance in their efforts to quit smoking.

Asset Subtitle

Seana Corbin

Keywords

smoking cessation counseling

voice assistants

University of Arkansas for Medical Sciences

Quitline

successful quit attempts

intervention opportunities

industry leaders

lung cancer patients

AI technology

quit rates